Warranty and Repair Policy

WARRANTY
The GameBoks is covered by a two-year limited consumer warranty, issued by GameBoks IVS. The warranty is issued to the customer who buys a new GameBoks directly from GameBoks IVS. This warranty cannot be assigned or transferred to any subsequent purchaser or user. Any GameBoks bought by official retailers have their own warranty issued by this external retailer.
GameBoks warrants to the customer that the device will under normal use function substantially in accordance with GameBoks' technical specifications or accompanying product documentation for a period of two years from the date of the original purchase.
The limited 2 year warranty will be voided if the purchaser rents a GameBoks product to a third party user and damages are incurred during third party use.


REPAIR
The two-year limited consumer warranty starts from the day the Consumer receives the GameBoks. This warranty only covers repairs that need to be performed due to manufacturing errors and/or damage occurred during transport. GameBoks does not cover repairs needed due to hazardous use or excessive handling of the GameBoks by the customer.

For any kind of problems with your GameBoks, please send an email to hello@gameboks.com and we will make sure to get back to you as soon as possible.

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